Learn how to conceptualize, plan and build a LogicModule suite (PropertySource, DataSource, EventSource, etc.) and use different LogicModule types to build an extensive suite of monitoring. You'll understand how a datasource works and how to customize datasources to solve specific problems or monitor new resources in your environment.
This session will dive into the evolution of DevOps and Development teams and the transition to opensource and cloud solutions. We'll discuss how service mesh and serverless environments operating in a low trust network is the new norm.
Alert, events and incidents are distinctly different in the ITSM landscape. Managing a flood of alert based information can be complicated. Leveraging LogicMonitor integrations effectively allows technical staff to focus on the alerts that are most important. Come see how integrations with some of our top partners can streamline your alert workflows and silence your alert storms.
LogicMonitor implements creative use cases for customers. This session will cover 3 of the most complicated use cases and how our professional services team implemented the solution. We will highlight best practices for customizing specific parts of the ServiceNow CMDB application including business rules, transform maps, and scheduled jobs. It will also highlight how to capture those customizations for easy sharing between ServiceNow instances. Code examples will be available to attendees and a copy of LogicMonitor's customization documentation will be provided.
In this session, attendees will learn how LogicMonitor executes Technical Operations using LogicMonitor: including TechOps goals, focus areas, how we leverage LM internally, and where LM fits in our automation strategy.
Managed Service and Cloud Providers face a slew of obstacles and must adapt to clients of all verticals and operations practices. Session attendees will see first hand how High Availability successfully integrated LogicMonitor into it's operations team and managed service initiatives.
This session will cover best practices for PowerShell scripts and how they can be integrated into LogicMonitor in order to monitor specific Windows stats. Attendees will gain a better understanding of how to build secure, robust, and reusable PowerShell scripts. It's recommended you have some programming and LogicModule experience, however, Powershell experience isn't required.
From building custom tool integrations to programmatic management of monitored resources and deployment automation, this session will cover how customers can use LogicMonitor's REST API and accompanying Go and Python SDKs to automate workflows and improve efficiency.
Learn how to quickly build new monitoring by taking advantage of LogicMonitor's built-in convenience classes for Groovy. You'll learn how to fetch metrics via HTTP, JMX, SNMP, and WMI all with just a few lines of Groovy. It's recommended you have some programming and LogicModule experience; Groovy experience isn't required.
Your monitoring tool has to be able to keep up with your modern IT environment but so does your IT team. This session will go over new requirements to manage complex and dynamic IT infrastructure, pressures on IT teams to do more with less, how monitoring as a service works, and approaches to reducing tool sprawl without causing a rebellion.
In this session, users will learn how monitoring best practices can help them get more out of their cloud investment. Topics covered will include how to go beyond cloud provider metrics, key metrics and events to watch, alerting recommendations, how tags can be leveraged to make monitoring more meaningful, and how to minimize cost while maximizing performance and visibility. We will also explore applying best practices to your cloud services, including recommendations for migrating to different services, based on information collected by LogicMonitor.
Is your Kubernetes cluster actually out of capacity or are your resource requests just set too high? Are your users reporting downtime when your cluster shows that services are up and running? Google and LogicMonitor will jointly present some of the common challenges in Kubernetes and how LogicMonitor has built Kubernetes monitoring that helps you solve those challenges to get the most out of Kubernetes. Users will learn best practices for monitoring Kubernetes clusters, including key metrics for cluster resources and containerized applications.
LM Config allows users to automatically detect changes, manage, alert on, and restore configuration files for any device. While metrics make for amazing dashboards changes to device and application configurations can have sweeping impacts across an organization. This session will dive into a recent outage a major enterprise had and how the outage could have been identified and alerted on immediately using LogicMonitor's LM Config feature. We will cover best practices for LM Config so you and your team can avoid unnecessary outages.
Dashboards are the most frequently used part of LogicMonitor's product in terms of time in the portal. How should they be used for maximum business value, how can they be used, what are some tips and tricks and examples.
Learn about innovations and improvements coming in 2019 to the LM user interface: gain a deeper understanding of UX best practices being adopted into our product, receive a demo of our new, streamlined alerts page, advanced search capabilities, and more.
Effective technology strategies are critical to the success of almost every company today. Technology can become a competitive advantage for anyone that does it well and a major issue for those that fall behind. Complexity is sure to follow any decisions you make, whether it be VM clusters in a physical datacenter or running kubernetes in the cloud. As a result of today's landscape, effectively making sense of complexity is essential to the success of your technology strategy and ultimately fundamental to your organization's success. This talk will go into how to think about the context in your environment and ideas for how to be more effective with your context to set your team and organization up for success!
This session will cover the best practices that Accruent has found for organizing the LogicMonitor resource tree and how to keep alert routing flexible in order to keep LM standardized and manageable across teams.
Do you have a mystery box in a dark closet that no one can remember setting up? Do you live in fear that your IT automation jobs will just stop running one day? In this session, we'll explore what it means to run your automation scripts with AWS tools like AWS Lambda, AWS API Gateway, AWS Step Functions and how you can easily get rid of that one more server to manage. We'll review common IT automation tasks and see how to apply serverless patterns to run these workloads. We'll also create scripts you can work with after this session, and go over how to create workflows based off webhooks like those used by LogicMonitor to send alerts. Get ready to walk away with enough knowledge to confidently get rid of that old Linux box in the closet as you start moving your IT automation scripts to the cloud.
Today's services are complex and often comprised of geographically dispersed and ephemeral resources. LM Service Insight enables you to focus on the health and performance of the overall service, regardless of changes in underlying resources. In this session, users will learn how LM Service Insight can be leveraged to identify long term trends, understand overall service health, and troubleshoot faster for dynamic services.
This session will continue the AIOps conversation from the main stage keynote session. Attendees will leave this breakout with an understanding of how anomaly detection will augment their current alerting workflow and the increased insight that comes with anomaly detection. We will also go over basic techniques for training a machine learning model at scale.
This interactive managed service provider panel discussion will highlight three of service provider partners and their experiences with LogicMonitor. We will discuss best practices for MSPs using LM and highlight unique LM use cases from Lewan, Vology, and Virteva.
To tame IT complexity and delight today's highly-demanding customers, mid-to-large enterprises have invested millions of dollars and tens of thousands of hours into best-of-breed APM, NPM, and other monitoring tools. But once every single node, CI, and application is instrumented, IT Ops, NOC, and DevOps teams start to suffer from FOMA - Fear of Missing Alerts. Join Mohan Kompella, IT Ops industry veteran and Senior Director of Product at BigPanda, as he talks about this stubbornly persistent and widespread problem, the toll it takes on teams, and why AK and ML powered IT Ops tools - aka AIOps - might finally be the cure.
This breakout builds on the AIOps news shared in the opening keynote. AIOps and ML promise to enable ITOps and DevOps to work smarter. Join this session to get deeper insight into LogicMonitor's perspective on AIOps and a view into the LogicMonitor features that will deliver AIOps functionality. Meet the product team leading LogicMonitor's AIOps development.